Privacy Policy

Pension Support Line – Privacy Policy

Pension Support Line treats your privacy seriously and we respect your right to privacy. We use information that we collect through the website in accordance with, and only as described in this Privacy Policy.

What part of the website does this privacy policy apply?

This policy only applies to the website ( and all the information collected by the website does not apply to third party companies, individuals, organisations or other websites to which this website links to. These sites operate their own privacy policy and should be treated as such.

What information do we collect? does not automatically collect any personally identifying information from you. We do however collect general statistical,, aggregated, anonymised information to help us analyse our visitors preferences and habits while visiting our site. This information is used to help us improve the user experience on our website.


We use a contact box form to collect data on our website. The fields within the contact box from are used to collect the name, email, phone number and message from the user. We then use this information to contact the relevant user. If the user would like we then introduce the user to the relevant third party. We also use a chat-box where users have the option to also provide details or information before being introduced to the relevant third party. All data collected is used internally to connect you to the relevant parties with your expressed consent and is not sold on.

In order for us to assess your suitability for particular services, or should you decide that a particular product or service is suitable for you, we will then pass your details to our select partners for assessment, but this will be done with your specific agreement.


We do not use cookies on our site.

Privacy Policy of other websites

The Pension Support Line website contains links to other websites. Our privacy policy applies to only our website, so if you click on another website, you should read their privacy policy.

Changes to our privacy policy

We may make changes to our privacy policy and keep it under regular review. This was last updated on 02/02/2021.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or would like to exercise your protection rights, please do not hesitate to contact us.

Email –

We must again point out that Pension Support Line work alongside a team of fully Qualified Financial Advisors but we ourselves do not offer advice. Pension Support Line operates under Optima Lead Management Ltd.


You should not rely on any information contained on the website in relation to a specific issue or decision without taking financial, banking, investment, or other advice from an appropriately qualified professional adviser.

We take no responsibility for the accuracy of the information contained in the materials contained on this website and we do not make any representations or warranties in respect of such information.

Pension Support Line is a lead generation company and does not provide any financial, investment or tax advice. We do not have Central Bank of Ireland authorisation and are not regulated by the Central Bank of Ireland. We do not handle any deposits or client funds. As stipulated by the Central Bank and Financial Services Authority of Ireland Act, 2003, Pension Support Line does not provide any financial or investment advice, and any information on this website should not be interpreted as such. Pension Support Line should not be viewed as financial or tax advisers in as respect.

We introduce interested parties to third-party organisations who, where appropriate, are regulated by the relevant Financial Authorities. Please visit the Central Bank of Ireland’s website for more information at

This website is a factual guide for those seeking information on various pension options. Pension Support Line acts solely as introducers, supplying information on your options so you can make informed decisions but should be noted it is not a replacement for seeking financial advice. We strongly recommend you seek the appropriate financial advice from a qualified expert before undertaking any financial decision. We stress this throughout our website. Every individual has a different set of circumstances and should be treated as so.

Information provided on this website should not be interpreted as comprehensive or authoritative in terms of financial law, and we suggest seeking financial advice from a qualified expert before taking any course of action.

Accuracy of Information

We work hard to make the information provided on Pension Support Line as accurate as possible when published. However, we can make no guarantees as to the completeness or accuracy of the information on the site. If you feel something is inaccurate feel free to contact our team.

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